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Policies

At Simply Pilates, we aim to make your Pilates experience as efficient and enjoyable as possible. Please read and abide by our policies below to facilitate this.

Appointments:

Appointments are required for all studio sessions and group classes. It is a good idea to book well in advance as places are limited. Tel: 03 9596 9139.

Please arrive at least 10 minutes early in order to get settled and prepare for your session. Be sure to leave adequate time if you need to change your clothes. Sessions will end on time regardless of a late start so as not to delay the next client.

We recommend leaving valuables at home as Simply Pilates takes no responsibility for their safety.

Cancellation:

As a courtesy to our staff and clients we have a 24 hour cancellation policy for all studio sessions. To avoid the cancellation fee, it is each clients responsibility to notify Simply Pilates at least 24 hours in advance should you need to cancel or reschedule your appointment. Any appointments missed or cancelled less than 24 hours in advance will be subject to the full charge of the service booked.

If you have a standing appointment, inconsistent attendance will result in the loss of that time slot regardless of 24 hour notice.

Scheduling an appointment constitutes your acceptance of these policies.

Please note that the cancellation policy is in place to minimize disruption to our clients and as a courtesy to our trainers who are compensated on a per client basis. We appreciate your understanding and respect for our instructors’ time.

Etiquette:

Simply Pilates aims to provide classes in a friendly and encouraging atmosphere.

Clients are expected to conduct themselves in a courteous and professional manner at all times. Please switch off cell phones whilst in the studio and particularly during sessions.

Simply Pilates staff may refuse services to any client if they feel it is appropriate.

Anyone suspected to be under the influence of drugs, alcohol or other abusive substance will be asked to leave.

Health Conditions:

It is each individual clients responsibility to ascertain whether classical Pilates is suitable for their particular condition. Classical Pilates is classified as ‘exercise’, not stretching or therapy. Please be sure to confer with your health practitioner whether exercise is appropriate and advise your instructor of any conditions or concerns.

Please inform your instructor if you are taking any prescribed drugs that may be relevant to your session.

Pregnancy:

It is not suitable to start Pilates for the first time during pregnancy, however if you are a client you may continue your sessions after consulting your Instructor. Please note that depending on your condition or which trimester you are in, you maybe asked to continue with private sessions (as a group may no longer be the best environment for you).

Following pregnancy:

Once your doctor allows you to begin exercising again, classical Pilates can be highly beneficial. Please note that classical Pilates is exercise and not stretching or therapy and you must always consult with your health practitioner before attempting these classes.

For all sessions, clients will be asked to sign and accept the following release:

“I am aware that Simply Pilates aims to share knowledge of Pilates and recognize that these activities may at times be strenuous, and may potentially result in injury.

In my participation in any of these activities, I agree to take full responsibility for not exceeding my limits and I assume the risk of and responsibility for any injury, or property damage resulting from my participation in any of these activities. It is my responsibility to ascertain that there is no medical reason to prevent my participation, and I take it upon myself to confirm this with my Health Practitioner. I consent to the reasonable use of physical contact by my instructor to facilitate guidance during sessions.”